Customer Service
Our Fibond mission to bring you a superior product and excellent customer service.

We ship orders from 2 locations: Columbus, Ohio and San Francisco, California. Standard shipping takes 5-7 business days; priority shipping takes 2-3 business days.

International shipping: your order will generally reach customs within 5 business days. The total time for delivery depends on the specific carrier. It will normally take between 7 to 14 days.

International Standard. Your order will generally reach customs within 5 business days. The total time delivered depends on the carrier.
It will normally take between 7 to 14 days.

Protecting Your Information
We carefully adhere to strict security measures to maintain the safety and confidentiality of your personal information when you purchase Fibond. Your credit information is transmitted via Secure Socket Layer (SSL) technology and is encrypted into our payment service provider's database. At no time is your private credit card information stored on our servers.

If you are not 100% satisfied with Fibond, you can simply return the full or empty container to us within 60 days after you receive it. We will then refund 100% of what you paid with no questions asked. You can return the bottle along with your email address and shipping address to:

Fibond LLC
186-4694 Cemetery Road.
Hilliard, Ohio 43026

If you have any questions or need information on wholesale prices please contact us at